The Magical World of Strollers

The second most popular question I get about my DCP experience, following "how was Disney," is "what did you do?"

Oh, let me tell you. The technical name for my position was Magic Kingdom Park Arrival Merchandise. But because that's a mouthful, we just called it Magic Kingdom strollers.



Going into this position, I felt really nervous. I remember crying to my mom the night before I moved in because I had no idea what this job was or how I would like it. It appeared to be mostly outside, which concerned me to no end. The probability of being inside was the whole reason I chose merchandise!


However, I soon began to make friends with my coworkers. They became my family, and strollers then became my home for the next five months.


I still haven't answered the question, though. What did I do at my job?



Well, I mostly rented out strollers, wheelchairs, and ECVs (scooters). I also could work at two little gift shops on either side of the train station. Sometimes I would bring out strollers to families. Other times I would put ECVs back in the storage room. I could help people rent ECVs (which mostly meant telling guests that we were out). I might stand out in front of the train station during the end of the day and direct guests where to return their strollers but mostly tell guests how to get to the monorail.


My job involved a lot of diversity and movement that most merchandise locations didn't include. I liked how it kept me moving, changing, and talking. I always got my steps in for the day. It offered on stage positions with lots of guest interaction but also a few backstage positions which gave me a relief from constantly telling people where to find the restroom.



Outside to the left, by City Hall. 

That phrase is engraved on my tongue now. Naturally, we took a picture in front of the restrooms, as shown above.


My job also was perfectly positioned. I got to see almost every guest as they entered and again as they exited. From various positions, I had front row seats to the parades, fireworks, and atmosphere of the park. Watching "Boo to You" for the Halloween party never got old. Crowding around with my coworkers to catch "Happily Ever After" got more magical every time. I felt proud of how I memorized the rhythm and patterns of the fireworks.


The best part of my job, though, was my coworkers. They made me laugh off the hard days, cherish the good days, and wish my days at strollers was longer. We became a family unlike anything I've experienced before. I learned so much from my coworkers, especially the ones that I differed from in personality type. I got to be friends with wonderful people from around the world, and now I really want to travel to new countries and places. The strollers family showed me a bit more of what loyalty, community, and fun look like. I'm so glad we found each other!


My favorite moments of my program were at two in the morning. At the end of the day, after all the guest left the park, we went to get the strollers that guests left behind. All of the Lands (Fantasyland, Frontierland, etc) brought their abandoned strollers to the Hub (right in front of the castle). We simply went to the Hub to bring them back down Main Street and into the train station.


I would stroll down Main Street, which was finally still and peaceful. Ghosts of laughing children and busy moms lingered in front of the store fronts, but right then, it was only me and Main Street. The music still played, as if it was just for me. I saw details on the buildings that I missed in the crowds. I also saw a lot of strollers for me to bring back.


Then I got to the castle. Oh, that view never got old. There she was, tall and beautiful. As I circled the Hub getting strollers, I often got distracted looking at the castle. There wasn't a crowd of people around the castle trying to take selfies. The smoke from the fireworks cleared away. The chaos of Snapchat and Instagram and Facetime disappeared. It was just me and Cinderella's Castle.

Is it weird that I feel as if I know the castle a bit? As if she has a personality that only truly reveals itself after hours? Maybe this is too much of a Toy Story vibe, but nonetheless, I miss the castle more than I miss a lot of other things about Disney. I miss her sparkling lights and sense of wonder. I guess Cinderella's Castle is the flouting lights to my Rapunzel dream.


Those moments of strolling down Main Street and enjoying Cinderella's Castle with just myself and my coworkers were my favorite moments of the program. They made me wonder, laugh, reflect, and cry. They made the hard parts of my job fade away from the lights of my favorite place on earth.


So yeah, that's what I did. It wasn't always glamorous, but it was magical.

Princess Hannah